Frequently Asked Questions

FAQs

All appointments/sessions can be either paid for in cash in person or credit card through Eway, our secure online merchant facility at the time of the appointment.

Payment plans will be set up through Ezidebit for courses or Coaching Packages.

PLEASE NOTE that if you are not available to take Heidi’s call at your appointed time for your phone session or Skype session WITHOUT 24 HOURS

NOTICE you will incur a cancellation fee equal to the total amount of your booking. By booking an appointment with Heidi you agree to this cancellation policy.

Unless your question relates to your appointment time or booking, Heidi does not answer any personal questions via email. You are invited to schedule a telephone or Skype video booking. To make an appointment, click here.

Heidi does not do Mediumship unless there are exceptional circumstances and it is relevant to the session.

Heidi will contact you on the number or Skype ID you have provided at the time of your booking. Please note all sessions are in NSW time which is EST.

No. If Heidi is running late, the time will be added to the end of your session. You will have the full session time you have booked.

Please contact our mobile on 0403208885 as soon as possible. We are unable to make up time if you are running late. Please note that of you do not notify us that you are late via phone or text within 15 minutes of your session start time, your session is canceled and non-refundable. All appointments/sessions can be either paid for in cash or credit card at the time of the appointment.

We require 24 hours notice to reschedule appointments.

PLEASE NOTE that if you are not available to take Heidi’s call at your appointed time for your phone session or your video Skype session WITHOUT 24 HOURS NOTICE you will incur a cancellation fee equal to the total amount of your booking. By booking an appointment with Heidi you agree to this cancellation policy.

Write down any questions, challenges or concerns you may have or at least some areas you want covered. It helps to have a clear intention for the session, regarding what you would like to receive.

We do not offer payment plans for one off sessions, including Life Path Readings or Intuitive Dynamix Coaching Consultations. We DO offer payment plans for the Diploma of Intuitive Dynamix, On-line and in person delivery and also for the Intuitive Coaching Package.  All other courses require a deposit and then payment in full.

You may contact Heidi via email:

info@heidi-jane.com or via phone on +61 (0)403 208 885

This is NOT what Heidi offers in her sessions or consultations. Heidi won’t ever tell you what to do, however Heidi will let you know what is likely going to happen if you continue down the path you’re on, or if you take a new path. This is valuable information because it can shave years off your learning curve and help you find fulfillment faster. You must make your own choices Heidi will help you understand where your paths lead so you can make an informed decision.

Due to the personal nature of the session, it is not appropriate to bring along guests.

Heidi only allows recording of Intuitive Dynamix Coaching sessions.

No, Heidi no longer offers what would be considered “psychic” readings as these are limiting in their application and can be disempowering for the client. Heidi prefers to work deeply with her clients through inclusive and more evolved methodologies.

Please call our office on +61 (0) 403 20 8885  or email  info@heidisvision.com

Eastern Standard Time or Australian Daylight Savings Time. Please note that New South Wales observes daylight savings during 2nd October 2011 to 7th April 2013. All Skype, Phone and Skype sessions will all occur in NSW time.

Heidi is currently offering face to face appointments in Sydney’s Northern Beaches. All other sessions are via phone or Skype video. The address will be supplied via email, 48 hours before the session date and time.

Sydney~The Live Well Centre
Suite 6B, Level 1, 136 Willoughby Rd
CROWS NEST NSW 2065

Gold Coast~ Broadbeach

P.O. BOX 446
Newport Beach
New South Wales
Australia 2016

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